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How mpo play Handles Your Personal Data

At mpo play, your personal data — from account registration details to payment records made via DANA, OVO, GoPay, and QRIS — is collected only for clear, stated…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records protectedYour right to access and correct dataRetention periods clearly definedRequests processed within 14 working days
mpo play How mpo play Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you need to request a copy of the data we hold about your account, ask us to correct inaccurate details, or withdraw consent for a…

Live Chat Available 24/7 directly inside your mpo play account dashboard.
Email Privacy Team Send detailed data correction, deletion or portability requests to our dedicated privacy inbox.
In-Account Help Centre Navigate to Settings → Help → Privacy Request inside your account to submit a…
DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy at mpo play

Our data practices are built around minimisation and transparency — we collect only what is needed to run your account, process payments, and keep the platform secure.

Data Minimisation

We collect only the fields required to verify your account and process payments via DANA, OVO, GoPay, or QRIS. Optional profile fields are never required, and we do not purchase external data lists to supplement your record.

Cookie Controls

Session and analytics cookies load only after you confirm the cookie banner on mpoplay.best. You can adjust or withdraw cookie consent at any time through the Privacy Preferences link in the site footer without affecting your login session.

Account Security Practices

Passwords are stored using one-way hashing; plain-text credentials are never retained. We alert you by email whenever a new device or browser logs into your account, giving you the option to flag it immediately.

Payment Data Retention

Transaction records — including QRIS scan timestamps and GoPay transfer references — are kept for the period required by applicable Indonesian financial regulations, then deleted from active systems on a rolling schedule.

Third-Party Data Sharing

We share data with payment processors and fraud-prevention services only under written data-processing agreements. No personal data is disclosed to advertisers or data brokers. Each third-party access is logged and auditable by our internal compliance team.

Your Right to Request Changes

You may request access to your full data profile, ask us to correct any inaccuracy, or ask for deletion of records no longer needed for legal or contractual purposes — all via live chat or the in-account Privacy Request form, where local law permits.

Common Questions About Your Data at mpo play

The questions below reflect what account holders in Indonesia most frequently ask about how their information is handled, stored, and protected on mpoplay.best. If your question is not covered here, reach out through live chat or the in-account Privacy Request form and our team will respond within 48 hours.

We collect your name, email address, phone number, and the country of residence you declare during registration. Payment method identifiers — such as your OVO-linked phone number or DANA account reference — are added when you make your first deposit.

We store the transaction reference, amount, timestamp, and status returned by each payment processor. Full wallet credentials are never transmitted to or stored on our servers — the actual authentication happens on DANA or GoPay infrastructure directly.

Closed-account records are retained for the period required under applicable Indonesian financial and anti-fraud regulations — typically five years for transaction logs. Profile data not required for legal purposes is deleted within 90 days of account closure.

Yes. Submit a data access request through Settings → Help → Privacy Request inside your account, or via live chat. We will compile a structured summary of your profile and transaction history and deliver it within 14 working days, where local law permits.

No. We do not sell, rent, or trade your personal data to advertisers or marketing networks. Data is shared only with payment processors such as QRIS networks and fraud-detection services, and only under formal data-processing agreements with strict access limits.

Click the Privacy Preferences link in the site footer at any time. From there you can disable analytics and marketing cookies while keeping essential session cookies active. Changes take effect immediately and do not require you to log out of your account.

Contact our live chat team immediately — available 24/7 — and request an account security review. We can force a logout of all active sessions, flag the incident for investigation, and send a full recent-login log to your registered email address within one business day.